What is considered a cosmetic repair? Cosmetic repairs include nicks, cuts, scratches, dents, paint or drywall imperfections, cracked or broken glass, or other damage to items in the home. Please check the home thoroughly prior to closing to ensure that all items are corrected to your satisfaction prior to closing.
Will I be notified of my post closing warranty checks? It is the responsibility of the homeowner to notify Essex Homes in writing of any warrantable concerns. Essex Homes must receive written notification of any service items prior to the elapsing of the one year anniversary of the closing of the home. Please review the Residential Warranty Booklet to check if an item is covered. After receiving notification, Essex Homes will schedule a walk through to identify the items that would fall under the warranty. These items would be repaired.
Are there any items that I as a homeowner need to maintain? No home is maintenance free. As a homeowner, certain items considered to be regular maintenance include lawn watering and upkeep, caulking
Why is the caulking cracking? Caulking will shrink and crack as a new home settles, expands and contracts with temperature and humidity changes. In areas that are exposed to water, especially kitchen and baths, it is a homeowner maintenance item to monitor and immediately replace any cracked or missing caulking to prevent any damage.
Does concrete crack? Concrete is exposed to freeze/thaw cycles throughout the year. This can cause minor cracking. Concrete material is not bendable or flexible and as the ground beneath it expands and contracts, the concrete cannot always move with it. Control joints have been installed in an attempt to isolate potential cracking but it cannot be guaranteed that the concrete will not crack outside the joints. Do not allow moving vans or commercial vehicles to park on the driveway. Park away from the edges until the concrete has had ample time to cure.
Is it normal to experience leaks under severe weather conditions? Severe weather conditions such as high winds, lightening, ice, blowing rain, heavy snow or flash floods can cause leaking. High winds and blowing rain can force water to enter through soffit vents, roofing material, doors, or windows. Ice can freeze on the roof causing water to back up under the shingles. Consult your home insurance policy for coverage for any damage sustained as a result of severe weather.
Why do I have cracks in my drywall? Hairline cracking in drywall is considered normal as the home settles and breaths. Essex Homes will complete drywall repairs one time during the first year. After this one time repair, drywall repair is a homeowner maintenance item.